Wednesday, December 9, 2009
We've been to other pharmacies where a line of 8 people can mean a 30 minute wait. Hard to say for sure, but it appears to have a lot to do with how a pharmacy is staffed and how experienced the techs are.
So many times we've run into different issues with Fran's prescriptions. At the understaffed businesses shoulders are shrugged and we're told we should call the doctor the following day. At Costco, they do their best to get to the bottom of the issue, help if they can and tell you how to fix it if they can't.
Of course, it helps that most of them know us by name and ask about Fran. Reminds me of the small town pharmacy my mother frequented when I was a child.